{"id":1348,"date":"2023-12-23T15:12:01","date_gmt":"2023-12-23T18:12:01","guid":{"rendered":"https:\/\/petrolane.com.br\/?page_id=1348"},"modified":"2026-01-14T09:33:36","modified_gmt":"2026-01-14T12:33:36","slug":"sugestao-reclamacao","status":"publish","type":"page","link":"https:\/\/petrolane.com.br\/en\/sugestao-reclamacao\/","title":{"rendered":"Customer Suggestions or Complaints"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1348\" class=\"elementor elementor-1348\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9731434 e-flex e-con-boxed e-con e-parent\" data-id=\"9731434\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a8f4f6 e-con-full e-flex e-con e-child\" data-id=\"7a8f4f6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e34830 elementor-widget elementor-widget-heading\" data-id=\"6e34830\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SUGEST\u00d5ES E RECLAMA\u00c7\u00d5ES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c7af5c e-con-full e-flex e-con e-parent\" data-id=\"5c7af5c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3498866 e-con-full e-flex e-con e-child\" data-id=\"3498866\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dec4bd6 elementor-widget elementor-widget-heading\" data-id=\"dec4bd6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cff0624 elementor-widget elementor-widget-text-editor\" data-id=\"cff0624\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For <strong>Suggestions<\/strong> or <strong>Complaints, fill out the form below.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f6b360 elementor-widget elementor-widget-wpforms\" data-id=\"2f6b360\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container\" id=\"wpforms-14\"><form id=\"wpforms-form-14\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"14\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/1348\" data-token=\"cf3ea932bf318322986e6bdd702a913f\" data-token-time=\"1776431297\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/1348\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-14-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-14-field_0\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-14-field_0\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][0]\" placeholder=\"Your name\" required><\/div><div id=\"wpforms-14-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-14-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-14-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Your email\" spellcheck=\"false\" required><\/div><div id=\"wpforms-14-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-14-field_5\">Phone<\/label><input type=\"text\" id=\"wpforms-14-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" placeholder=\"Your telephone number\" ><\/div><div id=\"wpforms-14-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-14-field_3\">Subject <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-14-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" placeholder=\"Subject\" required><\/div><div id=\"wpforms-14-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-14-field_2\">Message <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-14-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Write your Message, Suggestion or Complaint\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"14\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/pages\/1348\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-14\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"ENVIAR MENSAGEM\" aria-live=\"assertive\" value=\"wpforms-submit\">SEND MESSAGE<\/button><img decoding=\"async\" src=\"https:\/\/petrolane.com.br\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cde39a1 e-flex e-con-boxed e-con e-parent\" data-id=\"cde39a1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-66d5c1b e-con-full e-flex e-con e-child\" data-id=\"66d5c1b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99a12a6 elementor-widget elementor-widget-heading\" data-id=\"99a12a6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Our Contacts<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea22402 elementor-widget elementor-widget-heading\" data-id=\"ea22402\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28b9c6b e-con-full e-flex e-con e-child\" data-id=\"28b9c6b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-90f4e8a e-con-full e-flex e-con e-child\" data-id=\"90f4e8a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0171b17 elementor-widget elementor-widget-heading\" data-id=\"0171b17\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Matriz - Barra da Tijuca<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c322e3 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"8c322e3\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Address:<\/h4><p class=\"elementor-image-box-description\">Avenida Jo\u00e3o Cabral de Mello Neto, 850 \u2013 Bl. 3 - Sala 1707 - Barra da Tijuca - Rio de Janeiro - RJ, CEP: 22.775-057<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d359d2b elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"d359d2b\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Phones:<\/h4><p class=\"elementor-image-box-description\">(21) 99900-0749<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1746dc9 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"1746dc9\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Email:<\/h4><p class=\"elementor-image-box-description\">comercial@petrolane.com.br<br>\ninfo@petrolane.com.br<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00119d7 e-con-full e-flex e-con e-child\" data-id=\"00119d7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d89e36 elementor-widget elementor-widget-google_maps\" data-id=\"1d89e36\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Avenida%20Jo%C3%A3o%20Cabral%20de%20Mello%20Neto%2C%20850%20%E2%80%93%20Bl.%203%20-%20Sala%201707%20-%20Barra%20da%20Tijuca%20-%20Rio%20de%20Janeiro%20-%20RJ&#038;t=m&#038;z=17&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Avenida Jo\u00e3o Cabral de Mello Neto, 850 \u2013 Bl. 3 - Sala 1707 - Barra da Tijuca - Rio de Janeiro - RJ\"\n\t\t\t\t\taria-label=\"Avenida Jo\u00e3o Cabral de Mello Neto, 850 \u2013 Bl. 3 - Sala 1707 - Barra da Tijuca - Rio de Janeiro - RJ\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6768f7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a6768f7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42c73df e-con-full e-flex e-con e-child\" data-id=\"42c73df\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2df4279 e-con-full e-flex e-con e-child\" data-id=\"2df4279\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41d6650 elementor-widget elementor-widget-heading\" data-id=\"41d6650\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Base - Maca\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-192aedf elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"192aedf\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Address:<\/h4><p class=\"elementor-image-box-description\">Rua Adonias Lucas Martins, 140 Lote 15, Qd Z1 \u2013 Vale Encantado Maca\u00e9 \/ RJ<br>\nCEP 27933-382<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-895a9f8 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"895a9f8\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Phones:<\/h4><p class=\"elementor-image-box-description\">(21) 99900-0749<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0975d9 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"c0975d9\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Email:<\/h4><p class=\"elementor-image-box-description\">comercial@petrolane.com.br<br>\ninfo@petrolane.com.br<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c157b1a e-con-full e-flex e-con e-child\" data-id=\"c157b1a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c181ac elementor-widget elementor-widget-google_maps\" data-id=\"0c181ac\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Rua%20Adonias%20Lucas%20Martins%2C%20140%20Lote%2015%2C%20Qd%20Z1%20%E2%80%93%20Vale%20Encantado%20Maca%C3%A9&#038;t=m&#038;z=17&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Rua Adonias Lucas Martins, 140 Lote 15, Qd Z1 \u2013 Vale Encantado Maca\u00e9\"\n\t\t\t\t\taria-label=\"Rua Adonias Lucas Martins, 140 Lote 15, Qd Z1 \u2013 Vale Encantado Maca\u00e9\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08d8818 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"08d8818\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SUGEST\u00d5ES E RECLAMA\u00c7\u00d5ES Entre em contato Para Sugest\u00f5es ou Reclama\u00e7\u00f5es, preencha o formul\u00e1rio abaixo. Ative o JavaScript no seu navegador para preencher este formul\u00e1rio.Nome *Email *TelefoneAssunto *Mensagem * ENVIAR MENSAGEM Nossos Contatos Fale Conosco Matriz &#8211; Barra da Tijuca Endere\u00e7o: Avenida Jo\u00e3o Cabral de Mello Neto, 850 \u2013 Bl. 3 &#8211; Sala 1707 &#8211; Barra [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1348","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/pages\/1348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/comments?post=1348"}],"version-history":[{"count":23,"href":"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/pages\/1348\/revisions"}],"predecessor-version":[{"id":2729,"href":"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/pages\/1348\/revisions\/2729"}],"wp:attachment":[{"href":"https:\/\/petrolane.com.br\/en\/wp-json\/wp\/v2\/media?parent=1348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}